Australian owned - AHPRA registered

Online Physiotherapy Consultations

Prime Medic connects you with AHPRA-registered physiotherapists through secure online telehealth consultations, available Australia-wide. Get professional support from home for pain, mobility, injury recovery, and rehab needs.

AHPRA-registered physiotherapists
Medicare/Bulk Billed available
Telehealth consultations

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What Is Online Physiotherapy?

During a telehealth physiotherapy consultation at Prime Medic, your physiotherapist will:

Conduct a structured assessment of your symptoms, movement, and history
Observe your posture and range of motion via the video call
Design a personalised exercise and rehabilitation program
Provide education on self-management, posture correction, and load management
Recommend whether an in-person follow-up or further investigation is needed

Telehealth physiotherapy is recognised by Medicare, most private health funds, NDIS, and DVA - making it an accessible and covered option for many Australians.

Physiotherapy

$85.00

Consult with Specialist
Convenient and time-saving
Prescription if clinically appropriate
Medical certificate if appropriate

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Bulk Billing Available
T & C Apply *

What Conditions Can Telehealth Physiotherapy Help With?

Musculoskeletal & Pain Conditions

Back pain and neck pain
Joint pain and stiffness (shoulder, knee, hip, ankle)
Nerve-related pain, such as sciatica
Tendon pain and overuse injuries
Headaches of musculoskeletal origin

Injury Rehabilitation

Sports injuries and muscle strains
Post-surgical rehabilitation (e.g., knee or hip replacement recovery)
Fracture and soft tissue injury recovery

Chronic Conditions

Arthritis and osteoporosis management
Chronic pain management
Neurological physiotherapy support for conditions affecting movement

Women's Health & Life Stages

Prenatal and postnatal physiotherapy
Pelvic floor assessment (where appropriate via telehealth)
Aged care physiotherapy for mobility and falls prevention
Paediatric physiotherapy for children's movement and development

Work & Lifestyle

Postural assessment and ergonomic advice for desk workers
Return-to-work rehabilitation
Sports and exercise rehabilitation

How to Book Your Online Physiotherapy

Select Physiotherapy

Tell us about your symptoms

Choose your appointment time

Pay your consultation fee ($85.00)

Consult with your AHPRA physiotherapist via secure video

Receive your personalised plan and any referrals needed

Your consultation typically runs 30-45 minutes. After the session, you will receive a written summary of your assessment, your recommended exercise program, and any referral letters or medical certificates required for your ongoing care.

Cost & Medicare Rebates

Private consultation

$85.00

per consultation

No referral needed, available to all Australians

Medicare-rebated sessions
(CDM Plan)

If you have a chronic condition lasting 6+ months, you may be eligible for Medicare rebates:

Up to 10 individual psychology sessions per calendar year
Your GP prepares a Chronic Disease Management (CDM) referral
Up to 5 rebated allied health sessions per calendar year (shared across all allied health)
Current Medicare rebate: approximately $60 per physio session
Prime Medic GPs can assess CDM eligibility and issue your referral via telehealth

Other funding options

Funding Type	Details
NDIS	Physiotherapy is an approved NDIS support. Bring your plan details to your consultation.
DVA (Dept of Veterans' Affairs)	DVA Gold and White Card holders may be eligible for covered physiotherapy services.
Private health insurance	Many extras policies cover telehealth physiotherapy. Check with your fund before booking.

Note: Medicare rebates and private health insurance cannot be used for the same session.

What to Expect in Your Session

Assessment

Your physio will take a detailed history of your symptoms - when they started, what makes them better or worse, and how they affect your daily activities. They will ask you to demonstrate your range of motion and observe your posture and movement on camera.

Diagnosis and explanation

You will receive a clear explanation of what is likely contributing to your pain or movement difficulty, based on your assessment findings.

Your personalised treatment plan

A graded home exercise program with clear instructions
Advice on activity modification and load management
Posture and ergonomic recommendations
Self-management strategies for pain relief
Guidance on when to seek in-person assessment or imaging

Referrals and next steps

If your physio believes you need in-person treatment, specialist review, imaging (X-ray or MRI), or a CDM referral from a GP, they will guide you through the next steps clearly.

Funding Options Detail

Medicare (CDM Plan)

Eligible patients with a chronic condition can access up to 5 Medicare-subsidised allied health sessions per year. A GP referral is required. Prime Medic GPs can prepare your CDM referral via telehealth.

NDIS

If physiotherapy is included in your NDIS plan under Improved Daily Living or Improved Health and Wellbeing, you can use your NDIS funding. Please bring your NDIS plan number and support coordinator details to your appointment.

DVA (Department of Veterans' Affairs)

DVA Gold Card holders are entitled to physiotherapy services for clinically necessary treatment. DVA White Card holders may also be eligible for approved conditions. Please advise us at the time of booking that you hold a DVA card.

Private Health Insurance

Many private health extras policies cover physiotherapy, including telehealth consultations. Check with your fund before booking to confirm your level of cover and any session limits.

Ready to Book Your Online Physio?

Speak with an AHPRA-registered physiotherapist via secure video - Australia-wide.

Book Physiotherapy

Fast checked by: Dr Muhammad Mohsin

CEO, Founder and Chief Medical Officer, Prime Medic.

The content on this page was checked for factual accuracy by Dr Muhammad Mohsin prior to publication. 09-Jan-2026 06:44:00.

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